General Questions

We are involved in cryptocurrency trading and cloud mining operations. We generate profits through these methods which are then passed on to our members.
We offer 3 methods for contacting our support staff: Social Support, E-mail, and Mobile Phone Support (SMS Only). You can call us on - (+44) 175 239 8871 on universal working hour time.
We currently only provide English language support.
No, we will never ask you to provide any identifying information or verification documents.

Deposit Questions

We accept deposits via cryptocurrency such as Perfectmoney, Payeer, Advcash, Bitcoin ,Litecoin,BitcoinCash or Ethereum.
The minimum deposit amount is 8 USD.
Maximum deposit amount is 100000 USD.
We accept any type of bitcoin wallet as long as it allow you to send and receive bitcoin.
UHourly will need 1 blockchain confirmation in order to count it 100% received to one's end. once 1 blockchain confirmation done, your deposit automatically added to your UHourly account and same will be notified to you via E-mail.
You will see earnings in your account exactly every hours after the time of your first deposit.

Withdrawals

The minimum withdrawal amount is 0.01 USD.
The minimum withdrawal amount for bitcoin is 2 USD.
There is no maximum amount for withdrawal.
Yes, all process under UHourly are instant.
Withdrawals are usually processed instantly. How ever you need 3 blockchain confirmation to appear in your wallet.
No, the compounding function is not available. To increase active investment, you can create an additional deposit from the account balance or from your Bitcoin and ETH wallet.

Referral Program

Yes, we offer a 4%-8% commission for all deposits from members referred by you.
All members are automatically part of the referral program. Please use your unique referral link in the members area to promote our program.
No deposit is required to earn referral commission. You only need to have a downline that makes a deposit.
There are no such restrictions on UHourly. You can make account as many as you need.
You will receive referral commission in your account balance as soon as your downline makes a deposit.
You will receive on that format which your referral make deposit.
Yes, as soon as you have account balance,you can withdraw it anytime.
Yes, we do offer representative program.
Representatives are our closest partners, who thoroughly know our company and are willing to share their own experience of investing. You can contact your nearest representative for further information and advice on the choice of investment strategy.
Affiliate commission of representatives is 10% - 6% - 2%.
Once you be the representative, your commission will be start as representative referral commission.
Once you apply for representative. Our staff will contact you within 1 business day.

Account & Security

Yes, your account is 100% safe.
After adding account information for a payment method, we do not allow you to change it. This is for your own protection so that your funds cannot be stolen if your account is hacked. If you need to change your payment account, please contact our support and we will change it for you.
You can recover your password using the "Forgot Password" link at login. Your password will be sent to the e-mail address on your account.
Our site is within a DDOS protected server to make sure it loads fast, always stays online & your data is safe with us.
The protection of your account is our top priority which is why we have several security measures in place to deter hackers:

- All server data is automatically backed up every hour to ensure the rapid restoration of all site data in the event that there is any security breach.

- We utilize multiple accounts for each payment method to spread out risk and ensure that our program can continue running in the unlikely event that a hacker is able to breach any of our accounts.

- We also have several internal security measures in place for the protection of our server and software to lower the risk of a breach from both inside and outside sources. In order to maintain secrecy, we do not publically discuss these measures.

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